Last updated: 27/11/2025
Welcome to Wilton Village. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Who We Are
Wilton Village (“we”, “us”, “our”) operates this website to provide information about the village, upcoming events, businesses, and community updates. If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: hello@wiltonvillage.co.uk
Address: The Guild, King Street, Wilton, Salisbury, SP2 0RS
What Personal Data We Collect
We may collect and process the following types of personal information:
- Information you provide to us, such as contact form submissions (name, email address, phone number if provided, and any message you send), competition entries (name, email address, social media handle, postal address if required), and any information relating to business enquiries.
- Information collected automatically, such as cookies and tracking technologies that collect browsing behaviour, IP address, device type, browser type, pages visited, and interactions with the website. We may also collect analytics data through services such as Google Analytics.
- If you interact with us on social media platforms, we may receive information you make publicly available on those platforms.
How We Use Your Personal Data
We may use your information to respond to enquiries submitted through the contact form, to run competitions and giveaways (including contacting winners), to improve our website and user experience, for website security and maintenance, to send marketing communications if you have opted in, and to run retargeting or advertising campaigns using cookies or other tracking tools. We will only use your personal data when we have a lawful basis to do so.
- Cookies and Tracking Technologies
We use cookies and similar technologies to analyse website traffic, improve site functionality, and run advertising or retargeting campaigns. You can control or disable cookies through your browser settings. Some cookies are essential for the site to function. A separate cookie policy may be provided with more detail if required. - Legal Bases for Processing
We rely on consent (for marketing emails, non-essential cookies, and competition entries), legitimate interests (to improve our website, respond to queries, and promote our services), contract (when your enquiry requires steps before entering a contract), and legal obligation (where data must be retained for compliance purposes).
How We Share Your Information
We do not sell your personal data. We may share your data with service providers such as website hosting companies, email service providers, or analytics platforms; with social media platforms when running ads; with competition partners where explicitly stated in the competition terms and conditions; and with authorities when required by law. All third parties must protect your data and comply with UK GDPR.
Data Storage and Security
We take reasonable technical and organisational measures to protect your data, including secure servers, access controls, and encrypted communication channels where appropriate. We only keep your personal data for as long as necessary for the purposes outlined in this policy.
How Long We Keep Your Data
We retain contact form queries for up to 12 months, competition entries for the duration of the competition and prize fulfilment, marketing mailing lists until you unsubscribe, and analytics data according to the retention periods set by third-party providers.
Your Rights
Under UK GDPR you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, object to processing, withdraw consent at any time, request restriction of processing, and request data portability. To exercise your rights, contact us at hello@wiltonvillage.co.uk.
Links to Other Websites
Our website may contain links to external websites or social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy occasionally. We will post any changes on this page with an updated revision date.
If you have any questions about this policy, please get in touch using the contact information above.